There is a lot of buzz in the business community about Generative AI. Although Artificial Intelligence has been discussed and used in business for a while now, it really emerged this past year with ChatGPT being a practical user accessible tool.

ourCIO has participated in several discussions, workshops, and presentations on this topic, especially over the last 6 months. Although there is a lot to consider, we want to share with you 2 steps businesses should be taking immediate steps on: 

‍

1. Generative AI poses some challenges and risks, such as ethical, legal, and social implications, data quality and security issues, and human-AI collaboration and trust. Organizations should consider preparing policy around AI. This isn’t as easy as it sounds, but don’t overcomplicate it either for where we are at. The reality is employees are already using now readily available generative AI tools, but generally keeping this quiet. Employees will benefit from guidance around what’s considered acceptable and unacceptable, and the company will be better protected with governance in place.
   ‍
2. Generative AI has many potential applications and benefits for businesses, such as enhancing creativity and improving efficiency. Embrace its use in your business and encourage experimentation. Several use cases will be identified, as well as limitations. Create a space where employees can share their experiences and where others can learn and build on their successes and challenges.

‍

Where we are at with Generative AI is reminding me of the early days of cloud computing. There appears to be a lot to gain, but also a lot to understand. Expect your company to give this area attention in the months and years ahead. Policies and governance will need to evolve. Use cases and their impacts will need to be clearly understood. This, with time, will radically change how work gets done.

If this is a topic that your business is interested in exploring but you are unsure where to even start, consider gaining access to one of our part-time IT executives. Known for being a trusted source of expertise, we don’t have anything to sell you but our skills and knowledge. Your initial consultation is free.

‍

Kent Smith, Partner & Executive Digital Advisor / CIO

‍